Stay in Control of Your Gambling at Spindog: Limits, Breaks and Gambling Support begins with agreements about how much money and time you want to spend on gambling.
On this page, we help you recognise warning signs, prepare for a break and find appropriate support if gambling no longer feels right.
Playing at Spindog for enjoyment
Different types of games require different choices. The table helps you understand which information you can review before placing a bet, without assuming that we offer a particular type of game.
Below we explain five general types of games. Use the descriptions to recognise game rules; they do not confirm that we offer every type.
- Slots — In slots, reels with symbols spin. Check the payout table to understand which combinations may produce a prize.
- Live casino games — In a live casino game, you follow a streamed game host. Read the table rules before choosing a bet.
- Table games — Table games have specific rules for bets and outcomes. First understand which choices you can make during a round.
- Jackpot games — A jackpot game offers a possible jackpot prize. Read which conditions apply to qualify for it before playing.
- Card games — In card games, the rules determine how cards are dealt and which hands or outcomes may produce a prize.
Agreements with yourself before playing
Make your agreements before you begin so that a loss or unexpected win does not determine your decision.
Below we describe how you can approach a slot step by step. Start with the game information and set your limits before wagering real money.
- Find a slot — Choose a slot you want to understand and open the game information. First read the basic rules and check which symbols and combinations are explained.
- Check the RTP — Look for the theoretical return-to-player percentage in the game's information panel. Remember that this is a long-term average and not a prediction for your session.
- Determine your stake — Check the betting range and choose an amount per spin that fits within your budget. Also decide in advance when you will stop playing.
- Try a demo — Use a demo mode if the game offers one. This allows you to practise the controls without wagering real money or expecting a particular outcome.
- Play with real money — If you then decide to play with real money, keep track of your spending and time. Stop as soon as your agreed limit has been reached.
Decide how much money you want to spend
Choose an amount you can afford to lose after fixed expenses and other necessary costs have been paid. Do not borrow money to gamble.
Decide how long you want to play
Set aside time for other activities in advance and decide how much of it you want to spend playing. An alarm can help you keep track of the time.
Set a fixed stopping point
Stop when your agreed time or budget has been used up. Do not try to win back lost money by continuing to play for longer.
Setting limits in your Spindog account
A personal limit only works if you choose it in advance and respect it. Below we explain what different types of limits mean.
A limit on your deposits
A deposit limit restricts how much you add within a certain period. Money already in your playing balance does not automatically fall under that limit.
A limit on your losses
A loss limit focuses on the amount you are willing to lose. Keep track of when you reach that limit and stop at that point.
A limit on your playing time
A time limit helps prevent a gambling session from lasting longer than planned. Set a reminder and close the game once your time has expired.
Taking a break from playing
A break gives you space to distance yourself from gambling and reconsider what you need.
Take a short break
Put your device away and do something else. If you notice that you keep thinking about gambling, discuss it with someone you trust.
Exclude yourself for a longer period
A longer exclusion may help if a short break is not enough. In the Netherlands, you can register with CRUKS to block access to legal gambling services.
Close your account completely
If you no longer want to play, ask us to close your account. Keep your request and any response so that you can later review what was agreed.
Keep an overview of your gambling
Record your deposits, withdrawals and playing time. Compare them with the limits you chose in advance; a positive balance on one day says little about your total spending.
When does gambling become a problem?
Gambling can become problematic when you lose control or when playing affects your money, relationships, work or health.
Signs you notice in yourself
Pay attention to the urge to win back losses, restlessness when you are not playing or exceeding agreements you previously made with yourself.
Signs that others notice
People close to you may notice that you cancel plans, hide money problems or react irritably to questions about gambling. Take such comments seriously.
Using bonuses and fast games responsibly
A bonus is not a reason to spend more than your budget. Read the terms before participating and, with fast games, pay attention to how quickly bets follow one another.
Before choosing a game, we help you assess the information shown in the game. These points make clear which questions you can ask yourself.
- RTP — The theoretical return-to-player percentage describes an average over many bets. It does not predict how much you will receive back during one session.
- Volatility — Volatility describes the pattern of possible payouts. A game with higher volatility may have longer periods without a prize.
- Bonus features — Read in the game information how a bonus feature is activated and what it does before basing bets on it.
- Betting range — Check the lowest and highest stake in the game. Only choose a stake that fits within your predetermined budget.
- Demo mode — A demo does not use real-money wagers. Use it to learn the controls and game rules, not to predict winnings.
Spindog and the Dutch CRUKS register
CRUKS is the Dutch register for exclusion from gambling. Registration blocks participation with legal Dutch online operators, gaming arcades and casinos that are required to consult the register.
Where to find help in the Netherlands
You do not have to solve gambling problems alone. Choose someone to talk to who fits what you need right now.
Anonymous advice from Loket Kansspel
At Loket Kansspel, you can get information and anonymous advice about gambling, including if you are concerned about someone else.
Peer support through AGOG
AGOG provides support to people with gambling problems and those close to them. Contact with peers can help you share experiences without having to hide your situation.
Help through your GP or addiction care
Your GP can discuss which support is appropriate and refer you to addiction care if necessary. Explain how gambling is affecting your daily life.
If someone close to you gambles too much
Discuss specific changes you have noticed without blame. Set boundaries on financial help and seek support yourself if the situation also affects you.
Protecting children and teenagers
Keep your login details and payment methods private and do not allow a minor to play through your account. Also explain that gambling can cost money and is not a way to earn income.
Quick check of your own gambling behaviour
Ask yourself whether you stay within your budget, stop on time and can be open about your gambling. If the answer is no, take a step back and seek support.